Member Services
Human Teller
Electronic services are great but there's nothing like the personal touch. Our member-owners are very important to us and we strive to prove that at every opportunity. We treat you like the person you are, not just your account number. No long lines, no voice mail loops, no barcode scanners, just good, old-fashioned personal service. At ECFCU, 'It's About You!' is more than just a tag line, it's our way of doing business.
Audio Teller
Retrieve your account balance and perform other related functions using only the touch tones on your phone. Your Account Number and your Personal Identification Number (PIN) will gain you access to this service from option one of our main phone line at 619.579.0941. This is an easy way to take a quick 'look' at your account when you don't have internet access. (Contact us to request an Audio Teller PIN.)
Discount Tickets
Enjoy the added benefits of credit union membership with our group discount programs. From local attractions to movies, we have discount tickets available in our office and online. (Available to members only. Some restrictions may apply.)
- Movie theaters-Regal/Edwards/United Artist, Reading, and AMC (in office- limit 10 tickets per purchase)
- Sea World-all ticket types (online-see link, credit/debit card purchases only)
- Other attractions-we periodically receive discount coupons from other attractions. If you are interested in a particular park, call us to see if we have any specials available.
Wire Transfers
Move money between accounts without having to worry about mail delays. You can wire money in/out of your ECFCU account to/from another financial institution. Wire transfers allow for immediate availability of funds upon receipt. Contact us for wire instructions. (We do not process foreign wire transfers. Deadline for sending outgoing wire transfers is 1pm Pacific. See fee schedule for applicable fees.)
Cookie Fridays
Paychecks aren't the only good thing on City payday Fridays. We have fresh cookies in our lobby every other Friday just for you. Even if you don't need any transactions, drop in and say 'hi' and grab a cookie for the road. (Cookie Fridays are in addition to the daily candy basket.)
Cashier's Checks and Notary Services also available.